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Frequently asked questions

Return & Refund Policy

At Celestial Fashion, customer satisfaction is our top priority.

We offer a 5-day return policy from the date of delivery.

Eligibility for Return

The product must be in its original condition, unused, and with the original packaging (box or polybag).

Returns are accepted only if you receive a wrong, defective, or incorrect size item.

How to Request a Return

You can raise a return request by contacting us at celestialfashion9@gmail.com

Our team will review your request and respond promptly. Once your return is approved, our delivery partner will collect the item from your doorstep.

Refund Process

After we receive and inspect the returned item, your refund will be processed within 24 hours to your original payment method.

Exchange Policy

If you received the wrong item or size, you can exchange it by returning the product and placing a new order for the correct one on our website: celestials.site

We will work quickly to ship your order as soon as possible.

Once your order is shipped, it will usually reach you within 7 days.

However, in some pin codes or remote locations, delivery may take a few extra days depending on the courier service.

You will receive an email with further information.

You can check your order details by clicking on the profile icon at the top right corner of our website and logging in with the same email ID you used while placing your order.

Alternatively, you can open your Gmail app — an order confirmation receipt is automatically sent to your email right after your purchase.

If you don’t find it, it likely means you didn’t enter your email ID during checkout. Don’t worry! You can simply message us at celestialfashion9@gmail.com, and we’ll help you with your order details or confirmation.

You can email us at celestialfashion9@gmail.com within 12 hours of placing your order if you want to update your address or make changes.

Please note that once the product is shipped, the order cannot be cancelled or modified.

Let customers speak for us

from 50 reviews

Too good quality I want one more order

Aarti

11/06/2025

Solid Cotton Blend Balaclava Hoodie with Zip Closure

Nice product best quality thankyou mere bete ko bahut pasand aaya 👌👌👌

Anonymous

11/06/2025

Solid Cotton Blend Balaclava Hoodie with Zip Closure

Hoodie to bahut aachi aai hai . Buy kar sakte hoo 👍

Ankit

11/06/2025

Solid Cotton Blend Balaclava Hoodie with Zip Closure

👍👍👍👍

Anurag

11/06/2025

Funky Dragon Print Fleece Hoodie

Super Itachi hoodie, recommend to buy 👍

Anuj

11/06/2025

Uchiha Itachi Anime Printed Cotton Blend Hoodie

Really good Quality and comfortable too ❤️

Shivam

11/06/2025

Uchiha Itachi Anime Printed Cotton Blend Hoodie

Awesome.... Loved it . Guys go for it❤️❤️

Neha

09/21/2025

Royal Purple Luxe: Premium Watch.

Very good watch. Quality bahut acchi aai hai👍

Sahil

09/21/2025

Royal Purple Luxe: Premium Watch.

Very very good product. Thankyou ❤️❤️

Anil

09/12/2025

Premium Anime Graphic Oversized T-Shirt – Bold Streetwear Style

I am Fully satisfied

Dhruv

09/12/2025

Porsche GT3 Oversized T-Shirt – Premium Cotton Streetwear

Bajay k hisab se Bahut acchi quality aai hai .

Sachin

09/12/2025

Porsche GT3 Oversized T-Shirt – Premium Cotton Streetwear

I love the t-shirt . Specially it was my DREAM CAR T-shirt .
I loved it 🔥❤️

Rahul

09/12/2025

Porsche GT3 Oversized T-Shirt – Premium Cotton Streetwear

Bahut accha hai 👍

Sachin

08/29/2025

Wear the Angel

The t-shirt exceeded my expectations 🔥.
The quality is top notch , and the fabric really feels comfortable .
Iss price me bahut jada hii accha hai bhai❤️

Agam Sikarwar

08/29/2025

Stylish Black Panther Graphic T-Shirt – Trendy & Comfortable

Mast hai bhai

Rishi gupta

08/29/2025

Stylish Black Panther Graphic T-Shirt – Trendy & Comfortable

Solid Cotton Blend Balaclava Hoodie with Zip Closure

Funky Dragon Print Fleece Hoodie

Anime Graphic Fleece Hoodie – Edition 02

Uchiha Itachi Anime Printed Cotton Blend Hoodie

Dark Aura Oversized T-Shirt – Street Gothic Edition

House of the Dragon Oversized T-Shirt – Fire & Blood Edition

FLAMME Black Flame Graphic Hoodie

Stylish Hand Print Fleece Hoodie

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Frequently asked questions

We offer a 5-day return policy from the date of delivery.

Let customers speak for us

Contact us